This Content Ownership & Offboarding Policy explains what you own, what Firm Page owns, and what happens when your subscription ends.
This Policy supplements the Terms of Service. In the event of a conflict between this Policy and the Terms of Service, the Terms of Service control.
1. What You Own
You retain ownership of:
- Your business name, branding, trademarks, and logos
- Text, images, documents, and other materials you provide to us ("Client Content")
- Your pre-existing content
- Final business-specific website copy created for your company, including copy generated using AI-assisted tools as part of the Services, except to the extent it includes Firm Page Materials
In plain English: your brand is yours. Your raw materials are yours. Your business-specific content is generally yours.
2. What Firm Page Owns
Firm Page and its licensors own all Firm Page Materials, including but not limited to:
- The Firm Page website platform
- Source code and backend systems
- Templates, reusable components, layout systems, and design frameworks
- Portal infrastructure
- Proprietary workflows and methods
- Licensed stock assets, fonts, and third-party licensed materials used in the site
- Platform improvements and derivative systems
- All website design elements, layouts, and visual treatments created by Firm Page, regardless of whether they were created specifically for your Website
In plain English: we are providing an ongoing hosted website service, not selling our platform or turning over the engine under the hood.
3. What You Are Actually Paying For
Your subscription gives you the right to use a fully managed, hosted Website while your subscription remains active and in good standing. It does not mean you are buying:
- Source code
- Backend platform ownership
- Full site export rights
- Design system ownership
- Hosting account ownership
- Raw design files
- Licensed stock assets obtained through Firm Page
4. Access During Active Service
While your subscription is active and paid current, you may use the live Website and related Firm Page Services as part of your subscription. Firm Page maintains the hosting environment, platform infrastructure, updates, and technical operation of the site.
5. What Happens If You Cancel
If your subscription ends, is canceled, or is terminated, the post-cancellation process is governed by the Terms of Service (Section 6: Cancellations and Nonpayment). The key points are summarized here for convenience:
Wind-Down Period
When your subscription ends due to cancellation by you, Firm Page will maintain your Website in a read-only state for thirty (30) days following the end of your last paid billing period (the "Wind-Down Period"). During the Wind-Down Period:
- Your Website will remain publicly accessible but no new updates will be processed
- You may request a static content export of your Client Content (text and images only; Firm Page Materials, source code, platform files, and licensed assets are excluded)
- Firm Page will provide reasonable assistance with DNS redirection if you are transitioning to a new provider
After the Wind-Down Period
After the Wind-Down Period expires:
- Your hosted Website will be taken offline
- Your access to the Firm Page platform and portal will end
- Your subscription license to use the hosted Website ends
- Firm Page Materials remain the property of Firm Page or its licensors
- Licensed assets used through Firm Page may not be transferred to you
Termination for Cause
If your subscription is terminated by Firm Page for material breach, nonpayment, or violation of the Terms of Service, the Wind-Down Period may be shortened or waived at Firm Page's discretion.
6. What You Can Keep
When your service ends, you may generally keep and reuse:
- Your name, logo, and branding
- Client Content you originally provided
- Business-specific copy you own
- Other materials expressly identified in writing as yours
Content Export
During the Wind-Down Period, you may request a static content export. This export will include the text and images from your Website pages and is provided in a standard format (HTML archive or PDF). The export does not include source code, Firm Page Materials, platform files, design files, or licensed assets.
If you want to preserve your content, we recommend requesting the export during the Wind-Down Period. After the Wind-Down Period, content may no longer be available.
7. Client Data on Termination
Form submissions, contact data, analytics data, and other visitor data collected through your Website will be available for export during the Wind-Down Period upon request. After the Wind-Down Period, all client website visitor data will be permanently deleted within sixty (60) days, except as required for legal compliance or dispute resolution.
See the Privacy Policy (Section 6: Data Retention) for additional details on data retention periods.
8. Offboarding Support
Beyond the Wind-Down Period services described above, Firm Page is not obligated to provide migration, rebuild, export, developer handoff, or additional offboarding support unless we separately agree to do so.
If we agree to provide additional offboarding services, they may:
- Be limited in scope
- Depend on technical feasibility
- Be billed separately at rates quoted in advance
- Exclude source code, platform systems, licensed assets, or proprietary materials
9. Domains and Third-Party Accounts
Unless we expressly agreed otherwise in writing, you remain responsible for your own domain registration and any third-party accounts or subscriptions tied to your business. If your site used third-party services, those services may need to be separately maintained, transferred, replaced, or canceled after offboarding.
10. No Implied Transfer of the Site
Firm Page operates as a managed website service. The subscription provides ongoing access to a hosted Website, not a one-time build with final file delivery. The end of your subscription does not create any automatic right to receive a transferable version of the Website.
The static content export described in this Policy provides you with your Client Content in a portable format. It does not include the website design, layout, code, or Firm Page Materials.
11. Redesign Eligibility
Redesign eligibility is governed by the Terms of Service. See the Terms of Service for eligibility requirements, timing, scope, and conditions.
12. Changes to This Policy
We may update this Policy from time to time. If we make material changes, we will provide at least thirty (30) days' prior written notice by email or through the client portal. If you do not agree to the revised Policy, you may cancel your subscription without penalty before the changes take effect.
Non-material changes (such as corrections, formatting, or clarifications) may take effect immediately upon posting.
13. Contact
Questions about ownership or offboarding can be sent to: hello@firmpage.com